Maison De Finesse is a Canadian based company, so the prices reflected are in Canadian Dollars unless you choose the option to change to your preferred currency.

Maison De Finesse ships orders 7 days a week. Please allow up to 3 days for processing & for your tracking information to be updated. You will receive an email with your tracking number as soon as your order is shipped. Please see our Shipping page for more information.

Maison De Finesse ships from Brampton, Ontario, Canada.

Shipping time will vary depending on the order volume, destination as well as potential delays due to COVID-19. Please see our Shipping page for more information.

All MDF products & services are 100% non-refundable & non-exchangeable. However, depending on the item you've purchased, you may be eligible to return for a store credit.

Please see our Refund Policy page for more information.

Maison De Finesse accepts:

• Visa
• Mastercard
• American Express
• Paypal
• Shop Pay
• Apple Pay
• Google Pay
• Diners Club
• Discover
• Sezzle (BNPL)

Maison De Finesse prides ourselves in providing the best customer service to our lovely Finesse Queens. Once you've sent your inquiry via email, please allow up to 24 hours for a response.

Please make sure to subscribe to our VIP email list &/or subscribe to our VIP Text Club by texting MDFFQ to 1-(833)-624-0145.

You can also follow us daily on Instagram, Facebook & Twitter @MaisonDeFinesse. Don't forget to follow our brand new page: @MDFAtelier for all things lashes & fashion!

More questions?

If you have any further questions or concerns, please email us at: info@maisondefinesse.com or visit our Contact Us page.